Privacy Policy

Last updated: November 5, 2026

WittyFare Agrovet & Farms ("WittyFare", "we", "our" or "us") respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit www.wittyfare.com, use our online store or interact with our agricultural blog.

By using our website, you acknowledge the practices described in this policy. Where applicable law requires consent, we will request it before processing information that requires consent.

Your privacy matters: We aim to collect only information reasonably necessary to operate our website, respond to enquiries, process orders and improve our services.

1. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Contact information: Your name, email address, phone number and other details you provide when contacting us.
Order information: Products purchased, quantities, delivery details and information needed to fulfil your order.
Enquiry information: Messages, product requests, supplier enquiries and feedback you send us.
Technical information: Browser type, device information, IP address, pages visited and general website usage information.
Cookie information: Data collected through cookies and similar technologies, depending on your browser settings and consent choices.

We do not intentionally request sensitive personal information unless it is necessary for a specific service and there is a lawful basis for processing it.

2. How We Use Your Information

We may use collected information to:

Process and manage customer orders.
Respond to questions, complaints and enquiries.
Provide product information and customer support.
Arrange delivery and communicate order updates.
Improve website performance and user experience.
Understand visitor behaviour and website traffic.
Prevent fraud, abuse and unauthorised activities.
Meet applicable legal and regulatory obligations.
Send marketing communications where permitted and applicable consent has been obtained.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember certain preferences, analyse website usage and improve performance.

Cookies may be used to:

Support shopping cart functionality.
Remember website preferences.
Understand how visitors interact with our pages.
Measure advertising and marketing performance where enabled.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect some website features.

Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.

4. Google Analytics

WittyFare may use Google Analytics to understand website traffic, visitor interactions and the performance of our online content.

Google Analytics may collect information such as pages visited, approximate location derived from technical information, device details, browser information and interactions with the website.

This information helps us understand which pages are useful and how we can improve our services.

Google's processing of information is subject to its own privacy policies and terms. For more information, visit Google's Privacy Policy .

5. Advertising and Third-Party Services

We may work with third-party advertising and analytics providers, including advertising networks such as Google AdSense if enabled on our website.

These providers may use cookies or similar technologies to measure advertising performance and, where permitted, display advertisements based on visitors' interests or browsing activity.

Third-party providers process information according to their own privacy policies. We encourage visitors to review those policies.

6. Payment Processing

If you purchase products through our online store, payment transactions may be handled by third-party payment service providers.

Depending on the payment method, these providers may collect payment-related information directly from you to complete transactions.

WittyFare does not intend to store your full payment card details or confidential payment credentials on its website. Payment processing is subject to the relevant provider's privacy and security policies.

7. WhatsApp and Other Communication Channels

We may use WhatsApp, telephone, email and other communication channels to respond to enquiries, confirm orders and provide customer support.

If you contact us through a third-party platform, your interaction may also be governed by that platform's privacy policy and terms of service.

8. How We Share Information

We do not sell your personal information to third parties. We may share relevant information in limited circumstances, including:

With payment providers to process transactions.
With delivery partners to fulfil orders.
With website hosting, security and technical service providers.
With analytics or advertising providers where enabled and lawful.
When required by applicable law or a lawful authority.

We aim to share only the information necessary for the relevant purpose.

9. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Object to or request restriction of certain processing activities.
Withdraw consent where processing is based on consent.
Request information about how your personal information is used.
Lodge a complaint with the relevant data protection authority.

To exercise an applicable privacy right, contact us using the details on our Contact page.

11. Children's Privacy

Our website is intended for a general audience and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided us with personal information unlawfully, please contact us.

12. External Links

Our website may contain links to external websites, suppliers, manufacturers and other third-party services.

We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations or legal requirements.

Updated versions will be published on this page with a revised update date.

14. Contact Us

If you have questions, requests or concerns about this Privacy Policy or the handling of your personal information, please contact WittyFare Agrovet & Farms through our Contact page.

Website: www.wittyfare.com